Precision Client Acquisition & Multi-Project Collaboration
Client Background:
A specialized client from a new region with no prior experience working with Chinese CROs before initial contact.
Strategy:
- Identified and connected with target client via LinkedIn and other channels
- Established preliminary trust through virtual meetings, followed by executive-level onsite visit to client HQ at optimal timing
- Secured first project rapidly, opening collaboration pipeline
Trust-Building & Project Expansion:
- Provided rapid response during first project delivery, conducting multiple virtual/onsite meetings to clarify requirements
- Arranged lab tours and facilitated quality system audits
- Received exceptional service evaluation and outstanding project results, leading to swift initiation of multiple cross-departmental follow-up projects
Outcomes:
- Transitioned client from initial contact to comprehensive collaboration
- Cumulative project value reached ~$2 million USD
- Established long-term trusted partnership with ongoing internal referrals